Thromby’s product recovery team meets weekly to review any concerns that have been raised by our customers… Thromby Air – Your Complaints Are Taken....

Sometimes disgruntled passengers feel better after putting their woes to music. We don’t mind… no matter how bad the song, any publicity is good publicity.  Knock yourself out, Elvis! Thromby Air – Nothing To Sing About Some examples of real-world disgruntled passengers that have written songs about their airline experiences: Dale Watson and Dave Carroll.(1, 2 &...

At Thromby Air we are introducing the latest passenger servicing technology, starting with a simple-to-use kiosk machine to handle your most pressing need.  Talk to the Hand… if it makes you feel better. Thromby Air -Just Because We Are Not Listening Does Not Mean We Don’t...

Thromby Air is pleased to announce that you can now use your phone anytime you like, thanks to our new Inflight Telecommunication Connectivity Hub (ITCH).  If you’ve got an itch that only a phone can scratch you are going to love this new convenience! Thromby Air – Mobile/Cellphone Usage Policy You may use your mobile/cellphone at any time. Your calls may be recorded for training and quality control purposes. You will be charged international roaming rates. For the benefit of maximum inflight coverage our mobile/cell tower is located on the Moon. Note: this results in a 2.6 second signal delay, which is beyond our control. The charge for this 2.6 seconds will be added to your bill. Service may be terminated or suspended if “Thromby” and words such as “lousy” or “scumbags” are used in the same sentence (but we are only listening for training purposes). Please to not irritate your fellow passengers. That is our...